Privacy Policy

AlgoClue (“we”, “us”) operates AlgoClue. For privacy questions, contact our Grievance Officer at support@algoclue.com.

• Account data — your email, name, and authentication identifiers (managed via our auth provider). We do not store your account password.
• Telegram data — when you connect Telegram and an automation tracks a channel, we store the session needed to read that channel and we store the message content of tracked channels (text, timestamps, edits, deletions, sender metadata) so we can parse signals, record lifecycle events, and compute analytics. Messages you have seen remain readable to you after the channel edits or deletes them.
• Broker and exchange connection data — API keys, access tokens, or OAuth credentials for the venues you connect. These are encrypted at rest (AES-256-GCM). We never see or store your broker login password.
• Trading and automation data — automations you create, orders relayed on your behalf, practice simulations, and recorded outcomes.
• Billing data — your plan and subscription status. Card and UPI details are handled by our payment processor; we do not store full payment-instrument details.
• Usage and device data — logs, IP address, and basic telemetry used for security and to operate the Service.

• to provide the Service: parse signals, build analytics, run backtests, and execute the automations you configure;
• to process subscriptions and billing;
• for security, fraud prevention, debugging, and to maintain the Service;
• to communicate with you about your account and important changes;
• to comply with legal obligations.

We do not sell your personal data. We do not use your private broker or trading data for advertising.

We share data with service providers only as needed to run the Service:

• AI provider — to parse signals, the text of tracked channel messages is sent to a third-party large-language-model provider for extraction. Only message text and parsing context are sent; we do not send your broker credentials.
• Hosting and database — our application database and authentication are hosted with a cloud provider; data may be stored in their data-centre region.
• Payment processor or merchant of record — to take payments and manage subscriptions.
• Broker, exchange and Telegram APIs — to read channels and relay the orders you authorize.

We use industry-standard measures including encryption in transit (TLS) and encryption at rest for sensitive credentials (AES-256-GCM). No system is perfectly secure; you are responsible for keeping your account and connected credentials safe.

We retain your data for as long as your account is active or as needed to provide the Service and meet legal obligations. You may request deletion of your account and associated data, subject to records we must retain by law.

Subject to applicable law, you may:

• access the personal data we hold about you;
• correct or update inaccurate data;
• request deletion of your data;
• withdraw consent (which may limit or end your ability to use the Service);
• raise a grievance with our Grievance Officer, and escalate to the Data Protection Board of India where applicable.

Some sub-processors, such as AI or hosting providers, may process data outside India. Where required, we rely on appropriate safeguards for such transfers.

We use only essential cookies and local storage needed to keep you signed in and operate the app. We do not use third-party advertising cookies.

The Service is not intended for anyone under 18, and we do not knowingly collect data from minors.

We may update this policy and will notify you of material changes. For any privacy request, contact support@algoclue.com or see our Contact page.