Refund & Cancellation

Paid plans are prepaid and billed on a recurring basis (monthly or annual). They renew automatically at the end of each billing period using the payment method or mandate (card or UPI Autopay) you authorized, until you cancel.

• You can cancel at any time from Settings or by emailing contact@algoclue.com.
• On cancellation, your plan stays active until the end of the current paid period, after which it does not renew and your account moves to the Free plan.
• Cancelling stops future charges; it does not retroactively refund the current period.

AlgoClue is a digital service delivered immediately and used continuously. Accordingly:

• Fees for the current and past billing periods are generally non-refundable, including for partial use of a period.
• We may, at our sole discretion, issue a refund in cases such as a duplicate charge, a billing error on our part, or a documented failure of the Service — typically if raised within 7 days of the charge.
• Where a refund is approved, it is returned to the original payment method within the timelines of the payment processor or merchant of record.

If a recurring charge or mandate fails, we may retry it. If payment cannot be collected, your plan will be downgraded to Free until billing is restored. No service is owed for periods that were not paid for.

We may change plan prices for future renewals with reasonable advance notice. Changes never apply retroactively to a period you have already paid for.

For any billing or refund question, email contact@algoclue.com. We aim to respond within 2–3 business days.